Product
Order Form
Product
Selection:
Ozonation Systems are not sold as complete “packages” with a standard
configuration Customer has the obligation and opportunity to customize his/her
system by selecting individual products which are utilized as modules to “build” the
ozonation system to meet his/her own specific needs and preferences.
If you have any
doubts about the correct selection of products, feel free to:
- review detailed
product information
- request our
product brochures and/or specific Product Technical Data Sheet
- request assistance
from our trained sales staff
We do not assume the responsibility:
- for product selection errors
- compatibility or functional
errors resulting from attempts to use our accessories (designed & produced specifically for our GE and OzoneLab™ systems)
with other than GE and OzoneLab™ ozone generators/systems.
Return
of Products
In order to protect our
company against "resourcefulness" of some
individuals, and to effectively deal with loses associated with incorrect
product selection and/or impulsive shopping (loses which would have
to be incorporated into the cost of our products and services), our
company general stand on the issue of returns is the best described
as:
“You
voluntarily selected and purchased the product  you
keep the product”
Due to the nature of our view outlined above, our company WILL NOT
ACCEPT any product returns. Consequently, we encourage every prospect
client to:
- carefully review all relevant information about the product(s)
they intend to purchase from our company.
- to contact us repeatedly
if you will need more information or data, which would allow
you to make the right choice.
- to request engineering
assistance from our Technical Support Team to verify that our
product will work for your targeted project/application - be
prepared to provide detail application specifications (our
company is strictly following and enforcing non-disclosure policy,
keeping all information and data confidential).
Product
Lead Time
- The lead time for standard "in stock" hardware & supplies
is 1-2 business days per order.
- The production of customized OzoneLab™ hardware with
options listed on our web site is usually completed in 5-10 business
days.
- The lead time for special orders vary with the nature of the order.
...in any case, we do our
best to specify the Lead Time in the quotation.
How
to Order Products
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We
reserve the right to change our products design and pricing,
to refuse to provide information about our products & services,
and we also reserve the right to refuse to accept the purchase
order(s).
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We encourage all
prospect clients to:
- locate and carefully
review information on the product(s) considered for purchase.
- contact us repeatedly
if more information or product data is needed to make the right
choice.
- familiarize
themselves with our ordering policies prior
to placing an order.
All orders
are reviewed by trained sales representative and if there are any
obvious shortfalls/mistakes in terms of a product selection and/or
pricing listed, we contact the prospect client before we will accept
and process the order.
We discourage
clients from sending their Credit Card information over unsecured
e-mail, consequently, we do not accept e-mail orders. We suggest
that those interested in ordering online use our Secure Order Form.
Online
Ordering
Online
Ordering is available through our Online
Order Page.
By
Telephone
We can be reached:
E-mail: info@ozoneservices.com
Canada/USA
Toll-Free:
1-866-460-2581
Direct/International: 001-403-256-022
Direct assistance: 8:30-3:30 PST / Monday - Friday
Voice mail: 24/7/365
 P.S.T.
Current
Time
Payment:
- All prices
are in US Dollars
- All orders
must be prepaid
Payment
Options :
Orders up
to US $2,750.00 can
be paid by VISA, Mastercard, Discovery credit cards. Orders valued
higher then US $2751.00 must
be paid by TT (Direct transfer from a bank to bank),
money order, bank draft, or certified check.
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Fast
and Convenient |
Accepted
through our Order Form |
Will
be subject to delays |
Additional
fee may apply |
| VISA |
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| Mastercard |
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| Discovery
Credit Card |
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American
Express
Credit Card |
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| Money
order |
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| Certified
check |
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| Bank
Money Transfer |
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TT
Information:
We accept TT payments in
EURO, USD$ and CAD$. TT Information is available upon
request.
Shipping
Information:
Our products are in operation
70
countriesworld-wide, so consequently,
our office staff has accumulated an extensive experience dealing with
various shipping alternatives and courier/freight service providers.
We encourage all our prospect clients to discuss with us the product
transportation arrangements before placing an order.
To some
destinations the transport of our products may require a review of
local import regulations, however, we believe it is possible to deliver
our shipments to almost any location.
| Air
Mail: |
Catalogs,
small components / up to 1kg (2.2Lbs) & value US $100.00
Shipped Monday
through Thursday. |
| Express
Mail: |
Packages
up to 15 kg (33Lbs.) & value up to US $600.00
Shipped Monday
through Thursday. |
| UPS/standard: |
Packages
with products valued over US $600.00
Shipped Monday and Thursdays only. |
Vast majority
of our products are delivered to our clients using United Parcel
Service (UPS).
S & H
Charge to destinations in Canada usually includes:
- UPS /
standard (ground) service
- Insurance
for a full value
S & H
Charge to destinations in USA usually includes:
- UPS /
standard (ground) service
- Insurance
for a full value
- Customs
clearance fee
S & H
Charge to destinations outside Canada and USA usually includes:
- UPS /
standard (ground) service
- Insurance
for full value
- Customs
clearance fee and a duty (if applicable) is a responsibility of
the client.
The minimum shipping
and handling charge is US $18.00.
Global
Pricing Policy
Ozone Services does
its best to provide quality products at a reasonable price. We
advise
all our distributors to follow the List Price
Schedule when
selling our products and to adopt very clear & transparent
billing system,
which will provide their client with accurate and detail information
about
all charges.
However, it is
important to state that we co-operate with a large number of
distributors in over
70
countries world-wide,
therefore there will be variations in product availability,
transportation cost, local tax regulations
and the scope of training provided by our associates and will be reflected
in
the final price quoted for our equipment.
Global Pricing Policy Outlines:
- Prices listed on our
web site must be honored by all distributors
- Each client must receive
from the distributor a paper copy invoice with
charges clearly listed for all individual products, as well as
charges for
services rendered.
- Any additional charges
(if applicable) must be clearly and individually listed on the
invoice - for example, charges for:
- transport
- taxes
- duty
- customs charges
- personal delivery
- personal training
- personal hardware setup assistance
- etc.
Please notify
us immediately if you find that our equipment is being
quoted
or sold for higher than the official List Prices published on our web
site.
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OzoneLab™ Pricing
& Ordering Information
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